EspaldUpSupport
A few checks to help you get back to your session.
AirPods and motion access
Wear compatible AirPods, keep Bluetooth enabled, and allow motion access when requested. Headphone motion availability is what matters; a Bluetooth audio connection alone does not guarantee support.
Calibrating your neutral posture
Sit or stand in a natural neutral position and remain reasonably still while calibration completes. If the result feels unsuitable, use Recalibrate Neutral Posture from Settings. Ordinary reconnection should not require routine recalibration.
A session is unavailable or has stopped
Check the AirPods connection and return to EspaldUp to review its current state. iOS controls background availability and may end background work. Start another session only when the app is Ready.
Notifications and sound
Review EspaldUp notification permission in iOS Settings and feedback preferences inside the app. Focus, system sound settings, and audio routing can affect what you hear; sound in AirPods is not guaranteed.
No advertisement on the summary
This is expected when consent, connectivity, loading, or ad availability does not permit a banner. Your summary and Done remain usable.
Contact support
Describe what happened, your iOS version, and your AirPods model. Do not send passwords, financial information, or sensitive personal information.